I've been searching around and I haven't found an answer to this question. I would like to add columns with Custom Fields in the similar to "issue navigator" of the customer portal, the place where you see all of your requests, not the form.
Is there any velocity macro which I can modify or add-on which allow me to add any field I want?
We at Deviniti are currently working on this exact feature as part of Extension for Jira Service Desk, so it should be ready in a couple of weeks. There will also be more improvements to the My Requests screen - please watch the app on the Marketplace if you'd like to get notified when we release.
Thank you! We have already used your add-ons for many customers and they are really useful, they are almost a must-buy app when you want to make a minimum customizing to the portal. I'll keep the question open to see if someone else has a valid answer
I didnt find any out of the box solution and the only developtment partner who has answered is @Dzmitry Hryb _Deviniti_
Also, I tried to look for information about this in the community and in every article I could find about Jira Service Desk and found nothing.
I think that there must be a velocity macro of Service Desk which can be modified to achieve this, but i haven't found it.
Hi @Daniel M. ,
We don't exclude the possibility to bring this app on Cloud, but I'm afraid right now I can't provide you with an exact date when it should happen. I encourage you to watch the app on the Marketplace, so we'll notify you when we release the Cloud version.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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