There is a Time tracking field in Jira Service Management / Project Settings / Request types.
Is it possible to add another one as a custom field?
We can use Number but it would be better a real Time tracking field.
@Phil You would only be able to add a custom field that is numeric. You would not be able to add one that does time because it is not offered but you could add a numeric field. You will need to make sure everyone uses that same entry method (minutes for example) or it will end up being a mess. What do you need a second field for if you do not mind me asking?
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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