How can we create a template so that our users can select it when they are working a ticket and they want to create a new article? Right now it appears that only two default templates are appearing: Troubleshooting Article and How To Article. I created a new template but it is not appearing in the drop down.
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
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