I have question regarding activities order in customer portal (j service desk server). I saw that in cloud you have issue description on the top and order of comments form oldest to newer. Is it possible to configure the same on costumer portal on server jira?
In server, as far as I know, the default order is activity and then description. Sadly this can not be changed.
Hope this helps!
There are two ways you can approach this.
1. you can reverse the order of the activity stream. This will move the Details to the top and show the comments in the reverse order that they currently show.
2. you can move the Details to the top and leave the comments in the order they currently show.
Both of these will require you to edit CSS. There are several add-ons out there that will let you do this, but I recommend Scriptrunner (as that add-on provides so many other useful functions as well). The following two CSS are for the above options: