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Account charge

Giorgi Janiashvili
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February 29, 2024

Hello! 

I have a question, if I have 2 different projects on Jira Service Management, will I be charged double or just usual on a single user? 

Thanks! 

2 answers

1 vote
Walter Buggenhout
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March 3, 2024

Hi @Giorgi Janiashvili and welcome to the Community!

As @Adam Jones said, billing is per licensed user, or put differently, a user with product access - the right to use the product.

Once a user has been given a license, he/she can be an agent in as many projects as you want, without any impact on billing.

Hope this helps!

0 votes
Adam Jones
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February 29, 2024

Hello Giorgi,

You should be able to tell by going to Administration (Setting wheel) and then look at your Billing info.

The cost depends on the number of users.

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