Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Access to customer portal

My customer is trying to access the customer portal but he is getting this page.   Where do I find this customer so that I can provide them the right permissions


1 answer

2 votes

Hi @Pritesh Gohil ,

You can go to your project itself then Customers and the user will need to be added there.

A customer does not have special permissions that need to be set, if you add them as a customer they will have the permission they need. But they will need to be added to the project.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Security Advisory for Jira Service Management

On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link.  We've seen a number of questions already asking for...

118 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you