Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Ability to retrieve attribute field information

Tina Cumpston December 20, 2022

Is there a way to retrieve the attribute contents and have them auto-populated into another attribute field. We track multiple serial numbers and our company serial number is the combination of two different serial numbers (separated by a dash). I've been trying all morning with automation with no luck.

Example:

SIC S/N = 12345

Dell S/N = 6789

Company S/N = 12345-6789

1 answer

0 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 20, 2022

Hi Tina,

Are you tracking these serial numbers in Assets? You should be able to create the company serial number by using smart values and combine the two different ones, something like this should do it:

{{sic}}-{{dell}}

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events