Hi there,
I am currently on a project for our onboarding. For now, I need to retrieve requests raised by a group of users (or maybe just one user) from our Jira service desk.
Also, I want to retrieve requests against requesttype ID.
I have a detailed look on Jira API documentation but could not find a way to achieve the task I mentioned above.
Thanks in advance.
Ted
The easiest way to do this is first create the search filters that get what you want:
https://support.atlassian.com/jira-work-management/docs/search-for-and-filter-issues/
Then use those filter's IDs with the Get Filter API request to get those issues.
Although usually, the Filter Subscription feature can do what you want here too.
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Thanks Alex.
I have successfully obtained the data I need from requesttype value.
I tried the "filter way" but seems I need an auth token (I am not the admin on portal yet)
Thanks for your advice!
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