Hi Team,
I have to create some 100 SLA's and instead of doing it manually, I am looking for some API which can speed up the process.
I have created metrics/calendar and all basic structure but the below request is getting failed, can someone point the error.
curl -v --request PUT \
> --url "https://URL/rest/servicedesk/1/servicedesk/agent/Projectname/sla/metrics/41" \
> --user "username:passwordtoken" \
> --header "Accept: application/json" \
> --header "Content-Type: application/json" \
> -data '{
> "config": {
> "definition": {
> "start": [
> {
> "pluginKey": "com.atlassian.servicedesk",
> "factoryKey": "issue-created-sla-condition-factory",
> "conditionId": "10038",
> "type": "Start",
> "name": "Entered Status: New",
> "missing": false
> }
> ],
> "pause": [
> {
> "pluginKey": "com.atlassian.servicedesk",
> "factoryKey": "status-sla-condition-factory",
> "conditionId": "10002",
> "type": "Pause",
> "name": "Status: Waiting for Customer",
> "missing": false
> }
> ],
> "stop": [
> {
> "pluginKey": "com.atlassian.servicedesk",
> "factoryKey": "resolution-sla-condition-factory",
> "conditionId": "10028",
> "type": "Stop",
> "name": "Entered Status: Pending Closure",
> "missing": false
> }
> ],
> "inconsistent": false
> },
> "goals": [
> {
> "jqlQuery": "Request Type" = "P3-Medium (BO)",
> "duration": 14400000,
> "calendarId": "16",
> "defaultGoal": false
> },
>
> {
> "jqlQuery": "",
> "defaultGoal": true
> }
> ]
> }
>
> }' \
* upload completely sent off: 3 out of 3 bytes
< HTTP/1.1 400
< Server: AtlassianProxy/1.15.8.1
< Cache-Control: no-cache, no-store, no-transform
< Content-Type: application/json;charset=UTF-8
< Strict-Transport-Security: max-age=315360000; includeSubDomains; preload
< Date: Tue, 25 Aug 2020 20:35:51 GMT
< ATL-TraceId: 5e398879cc0f381d
< X-AREQUESTID: 84ed1ad5-79e9-46fb-8444-733a5c7c65a5
< X-AACCOUNTID: 5e5cc5f1052b790c975221ac
< X-XSS-Protection: 1; mode=block
< Transfer-Encoding: chunked
< Timing-Allow-Origin: *
< X-Content-Type-Options: nosniff
< Micros-Issuer: micros/edge-authenticator
< Connection: close
< Set-Cookie: atlassian.xsrf.token=caf8856b-3ecd-4db2-bf73-2f2d34ab4f4f_64bbc0afba9a65e9d6d0e1448411510ec9017abe_lin; Path=/; Secure
< Expect-CT: report-uri="https://web-security-reports.services.atlassian.com/expect-ct-report/global-proxy", enforce, max-age=86400
<
* Closing connection 0
{"errorMessages":["Unexpected character ('a' (code 97)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')\n at [Source: org.apache.catalina.connector.CoyoteInputStream@11f8ed5c; line: 1, column: 2]"]}curl: (3) [globbing] nested braces not supported at pos 19
