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A customer can approve his own application ! How can this be prevented ?

Hello,

We want to implement approval on a WF.

Currently, we let the client select the approver from the client list.

I noticed that the client could select himself and approve his own application!

Is it possible to prevent this?

Thank you, in advance, for your advice.

Best regards.

2 answers

1 accepted

0 votes
Answer accepted
Jack Community Leader Sep 28, 2020

yes I think this is an issue. if your client is both an approver and a requestor and you allow them to pick from the available approvers then their name is in the list too. You might be able to use Automation to test for self-approved and transition back to the approval status and issue comment saying "no no no...you can't self-approve".

Good idea to use Automation, i didn't think about it!

I had thought of this solution, but it seemed so obvious to me to prevent this type of action that I think Jira SD would handle it natively. I was hoping I'd missed a setting...

I confirm that it works correctly with Automation.

image.png

Thanks again for your suggestions.

0 votes

Hello @Michaël Monserrat 

If you are using a user picker (single choice) you can limit wich user will be available.

https://confluence.atlassian.com/adminjiraserver073/configuring-a-custom-field-861253383.html#ConfiguringaCustomField-userfilteringUserFiltering

 

You can filter by group or project role

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