I need help with upgrading as it breaks service management module and I cannot access any tickets or queues once I upgrade to either of the above versions. It seems to upgrade fine and everything comes up but then I cannot access the service desk.
Do you have any errors in the logs? can you share any error message?
When you go into "Administration" (Cog Icon) > "Application", do you still see "Jira Service Management" ? and see the number of licences consumed?
Are you in one of the groups allowed to use JSM?
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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