Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

課題のJIRA Softwareへの移動方法

Jira Service Desk で作成した課題を同一サーバー上にある Jira Software に移動することができようですが、うまく機能しません。 どのような環境設定が必要が教えてください。  

1 answer

1 accepted

0 votes
Answer accepted
T_ Suzuki Atlassian Team Sep 27, 2020


以下のようにひとつの Jira 上に Jira Service Desk と Jira Software が存在している認識でよろしいでしょうか。

Screen Shot 2020-09-28 at 14.18.24.png


それぞれ別サービスとして Jira Service Desk と Jira Software が存在している場合、課題の移動は行うことはできず、CSV エクスポート等をご利用頂く必要がございます。



T_ Suzuki Atlassian Team Sep 28, 2020


現状は Jira Service Desk, Jira Software でそれぞれの URL とログイン画面が存在する状態でしょうか?

以下ドキュメントの Case 3 の手順に従って既存の Jira に Service Desk もしくは Software のインストールが可能です。この場合、同一 URL で Jira Service Desk と Jira Software を利用いただくことになります。


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

148 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you