Hello community friends
We’re excited to announce a new Atlassian University lesson collection for experienced Jira Service Management Data Center product users and administrators who are transitioning to Jira Service Management Cloud or considering a Cloud migration in the future: Transition to Jira Service Management Cloud!
This concise, self-paced collection will familiarize you with new templates, a new navigation system, and a redesigned issue view in Jira Service Management Cloud. Additionally, you will discover how to utilize Cloud-specific features, including AI-powered service agents, advanced incident management capabilities, and more.
Here's a sneak peek at what you'll learn once you finish:
Explore issue types, request types, fields, and screens in company-managed projects
Configure how fields appear on issues and requests in company-managed projects
We hope this new lesson collection helps you with your current or future migration to Jira Service Management Cloud! We also value your input. After completing the lessons, please take a moment to provide us with your feedback. Your insights are crucial in helping us improve and tailor our offerings to better meet your needs. We would love to hear from you!
The Jira Service Management team
Jeremy Cooley
Product Marketing Manager
Atlassian
Washington, DC
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