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How do I manage problems in Jira Service Management?

Check out this short video to learn how to manage problems in Jira Service Management:

You can learn more about Jira Service Management here.

6 comments

Thanks for sharing.

Good Video!!! 

Like Kate Clavet likes this
John Funk Community Leader Nov 30, 2020

Hi @Kate Clavet  - I have questions about JSM and Opsgenie pricing and billing under a single contract. What's the best way to get those answers? 

Like Dave Liao likes this
Kate Clavet Atlassian Team Nov 30, 2020

Hi @John Funk ! For billing questions concerning Opsgenie and Jira Service Management the best thing to do is write billing@opsgenie.com so that one of our Customer Advocates can assist you. Hope that helps! 

Best,

Kate 

Like Dave Liao likes this
John Funk Community Leader Nov 30, 2020

Thanks @Kate Clavet  - I have dropped them a note!

Like # people like this

This is great - I like the new features in JSM. Look forward to using this to improve customer service!

Like John Funk likes this
Jack Brickey Community Leader May 31, 2021

Thanks for sharing. I need to spend some time contemplating how I can leverage or if I should. 

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