I believe the confusion is the reasoning behind making the "Affected Services" a field that can only be used by licensed users. On that topic I have a few questions: How can we allow end customer...
So I'am trying to make an automation that changes an field based on another iten field from another project, but to change the itens field I need to use a branch, and when the edit iten automation tr...
The comment entry field is masked by the "Add internal note/Reply to customer" field, screenshot:
I would like to have an Issue search that outputs the Watchers name/email Thanks
Hi all! This morning I had one of our long-standing managers/Jira customers tell me that she has never received notification emails from her +100 requests. We have no other reports of this iss...
Hello, I'm working in a Support Project and I'm trying to hide some request forms from the public view. What I need to do? I need that some requests will just appear if the user have the s...
Hello, I've created a Form in the project settings and attached it to the issues that need this form. However, I'd like to use the REST API to fetch the values in the form. When using "http://<yo...
Hi, A user is a member of a project and when he logs in he receives an error message. The cache has already been cleared and the error still persists. He succeeds only in incognito mode. Please ca...
Hello, I am building a simple form application in Jira using the forge custom-ui. The app mainly uses text fields to let the user enter their information, but I am having trouble saving the informati...
Hello all, hoping someone can perhaps help or has come across this before. Jira service management 4.22.3 on-prem server. We get a large subset of our issues come in via email handler which works a...
Olá pessoal É possível criar uma JQL para importar os comentários que são feitos durante a pesquisa de satisfação do cliente? Na imagem anexa, está as informações que preciso extrair em relatório. ...
I want to extract a list of issues whereby a certain field's value has changed during a set period of time.
how to automatically set the date (deadline) in cf "deadline" = (creation date +14 days) my code in post-function.. no work import com.atlassian.jira.component.ComponentAccessor import java....
Hi, where can i change the Standard Project Language?
Still in the process of setting up JSM but I've come across something I can't find a setting for. When a customer logs into the portal, as well as seeing their requests they have the option of seein...
We are redirecting several inbound accounts using Default routing in Google Suite. It's working fine, and all emails to theese internal addresses are sent to atlassian creating an Issue. If I sent a...
Has anyone created a post function code to create subtasks and have dependencies allocated ? IE: Subtask 1 Subtask 2 [Cannot start before subtask 1 is complete] etc. KR, Matt
Hello, I wanted to bulk edit my created issues in Jira via Filters - Edit tickets, but it seems I don't have the authority to do so. Now the question is, where can we adapt my permissions so t...
Hi, I need to restrict projects from being available on the help center for external users. Right now the projects are configured this way: Service project access Choose who can send requests...
Hey @AlL I want Jira to send me an e-mail when a date in an insight objekt is reached,... well, some days befor it'S reached. Reason: I insert every laptop of our company in insight, and at...
how to add a user tagged in a ticket comment to a ticket observer?
I have a client that sends emails to my Ticketing Email address which properly created tickets for the team. This same client ALSO sends us another email every day with the same Subject, except with...
I'm trying to create some early warning systems for JSM so that our agents are alerted if one of their tickets SLA's is going to breach. I was wondering if the SLA time remaining value can be sent ac...
Hello, Since some weeks, Jira is unable to start with following error message : "We haven't been able to start all the required system plugins" Full error message is attached to this request ...
Hi there, I have a basic automation that when the 'Support Team' value is selected and email 'should' be sent to the members of that team. My automation works fine and I can look up the team name a...
User | Count |
---|---|
30 | |
27 | |
18 | |
14 | |
11 | |
9 |
Subject | Author | Posted |
---|---|---|
3 hours ago | ||
yesterday | ||
yesterday | ||
yesterday | ||
yesterday |