IS JWM an additional cost if you currently use Jira Software?
We have had this issue from the start and we thought or think it may be within our network but wanted to check to see if anyone else is having issues. Currently we are unable to Drag & Drop .XLSX...
We have a legacy automation rule which reopens service desk issues if a customer comments on it. The issue we have is that often, it's a comment like "Thank you.", which reopens the ticket. I don'...
Is there is a way to configure Team Management using Hierarchy in Jira Service Management ITSM projects? I need a solution for my organization in which there are multiple roles. And each roles are r...
I have three condition when start SLA: - Create issue - Change to status A - Change to status B and one pause condition: - Change to status C Issue is created SLA was started -> issu...
trying to integrate tenable.io with jira cloud
Is it possible to get all the user information from OKTA and input it to Insight automatically? If there's a way may I know how?
Gostaria de saber qual o caminho para criar uma atribuição da tarefa para um novo usuario
Hello, i need some help with dashboard configuration. We need to filter a dashboard with a text field, is that possible? Actually i can filter with Select List Field, Assignee, but i really need to ...
Hi Community, It would be possible to somehow import users and passwords to the Discovery Tool without having to do it manually from the Credentials menu option. We have more than 100 users / crede...
I am looking to use the JIRA Service Management and can see the Change Calendar view. However this view allow 1 Day, 1 Week & 1 Month, is there any way / plans to create a 3, 6 or 12 month ...
Hello, I am using built-in LDAP import in Jira Assets Management (Insight) to fetch organizational units from our Active Directory domain. Unfortunately I am unable to edit incoming data with regex...
Hi all, a couple questions: 1) How can I set the default value for field "Request Type" when creating an issue of type Incident. 2) I have an Incident queue to show All Incidents but it doesn'...
Reminders by filtering out 1. "Assignee not assigned for milestone, artefact,issue", 2. "No due date for milestone, artefact, issue etc" 3. Upcoming due dates and reminder to finish those tasks 4....
I have a JSM that can receive emails from a couple of different addresses and a portal. Is it possible for an individual issue to know where it came from? Ideally I'd like to separate incoming messag...
Hi, I have created a Email notification by using the Jira Automation Rule but once i receive it if click the link it is redirecting to customer portal view instead of opening the ticket. Please sug...
We have a website where we want to create 2 widgets, each one will be a different request type. https://support.atlassian.com/jira-service-management-cloud/docs/embed-a-widget-onto-a-web-page/
Hello everyone, I have added myself as an individual user in the "notifications" section of the project settings (Default Notification Scheme) and I used to receive regular emails when a ticket was ...
Hello. I Have a service project with some customers communications channel and I need to sync it with normal Software Developers project - I expect that all task from service project will be automati...
Question was originally asked in Need Automation Rule to Auto close tickets after 5 days of waiting for customer status Hi Is it applicable if we create a custom SLA ? ...
Hi, The projects which were entered to track and manage are lost from my profile. Can anyone please suggest on how to recover those projects.
We have recently started running sprints in our organisation for app development, and I am keen on tracking the time & number of tasks taken up by each developer in the current sprint in order to...
Hi, I'd like to prevent Jira from loading external images in incoming emails to prevent tracking pixels etc. from loading. However, I can't find the setting for this. I'm using the ...
How to know my FSN ID on jira atlassian portal.
We need to add Jira service management on our current Jira licenses
User | Count |
---|---|
21 | |
19 | |
17 | |
15 | |
11 | |
10 |
Subject | Author | Posted |
---|---|---|
an hour ago | ||
an hour ago | ||
2 hours ago | ||
3 hours ago | ||
4 hours ago |