ok here are my questions: Does JIRA service desk integrate with Outlook emails and calendar ? Can we access JIRA service desk remotely ? Can we create our own templates to use it for later purposes? Does JIRA service desk have ability to schedule on call person for routing ?
Define "integrate with outlook"? The whole point of a web application is that it is accessible remotely (i.e. on a server you connect to) What do you mean by "templates"? If by "schedule on call person" you mean "assign the issue to someone", then yes, that's the point of it
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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