ok here are my questions: Does JIRA service desk integrate with Outlook emails and calendar ? Can we access JIRA service desk remotely ? Can we create our own templates to use it for later purposes? Does JIRA service desk have ability to schedule on call person for routing ?
Define "integrate with outlook"? The whole point of a web application is that it is accessible remotely (i.e. on a server you connect to) What do you mean by "templates"? If by "schedule on call person" you mean "assign the issue to someone", then yes, that's the point of it
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot