when an issue has been updated ticket should be moved to resolve state?

shyam May 8, 2017


Hi,

We created an issue in jira, when the ticket has been updated I want to resolve the issue automatically. But I cann't identify the issue updated option in jira automation for state transistion. Please let me know how can I resolve the issue automatically when issue updated. 

Thanks in advance,

Prasad.

1 answer

0 votes
Rob Clough May 16, 2017

Are you looking to Resolve the issue for ANY update on the issue?

If so, this can't be done with the built in Project Automation so you'll need an add-on, try the free:

https://marketplace.atlassian.com/plugins/com.atlassian.plugin.automation.jira-automation-plugin/server/overview

There is an 'Issue Updated' trigger you can use to transition and issue.

Rob

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