Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

view attachments instead of download

Trish Hanly September 15, 2015

Is there a way to just view (open in a separate pop-up screen) attachments in Service Desk issues? I don't see the need to download the reporters excel spreadsheet, on to my computer, simply to get the client's contact info.

1 answer

0 votes
Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 15, 2015

This will usually depend on your browser configuration. On local tests, I don't need to download certain files.. If the program is installed, it will open directly there.

Can you tell which browser and OS are you using?

Trish Hanly September 16, 2015

Chrome on Windows 10. Sorry it took so long for me to respond - according to Atlassian I don't have enough 'points'!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events