smart value or statement to make "View Request" as hyper link to the issue

[Mallikarjuna Madineni]

In  Automation Lite for JIRA, how can i make "View Request" as hyper link to the issue. By clicking on "View Request" it should navigate to ticket in the customer portal(Customer View).

[Mark Chaimungkalanont]

Hey there,

For the URL to the customer request portal you can use the smart value:

{{issue.url.customer}}

Hope that helps!

Cheers,

Mark C

[Mallikarjuna Madineni]

I do accept {{issue.url.customer}} generates issue portal URL. But i just wanted to hide the URL in the notification and wanted to link the statement "View Request" with the portal URL( Hyper link to the portal URL).