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sla reports

Hüseyin Melih ALTIN September 20, 2017

when we export sla reports, time data is wrong. data on jira and report data are different. how can we fix that? we can't use reports. 

 

1 answer

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volkan ciftci
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September 20, 2017

Hi Hüseyin;

as i know that; in report it is displayed as avarage number. But it is displayed as hh:mm format  in exported excel.

 

e.g.

in report avarege number is like 7.50 hours , but in excel it is like 07:30 (7 hour 30 minutes = 7.5 hours)

or 

in report avarege number is like 0.73 hours , but in excel it is like 0:43(43 minutes = 0.73 hours)

 

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