when we export sla reports, time data is wrong. data on jira and report data are different. how can we fix that? we can't use reports. 

 

1 answer

Hi Hüseyin;

as i know that; in report it is displayed as avarage number. But it is displayed as hh:mm format  in exported excel.

 

e.g.

in report avarege number is like 7.50 hours , but in excel it is like 07:30 (7 hour 30 minutes = 7.5 hours)

or 

in report avarege number is like 0.73 hours , but in excel it is like 0:43(43 minutes = 0.73 hours)

 

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