last week, I presented JIRA Service Desk to our management board after I tested the demo version for quite some time. Now it looks like they want to buy it but bevor that can happen, there are a few last questions they want answered. Unfortunately I can't answer them all so I'm asking you guys for help once again. So here are the questions.
I hope you don't mind all my questions. Thanks in advance. I really hope I get some answers so our management buys Service Desk - I really like that addon.
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