service desk welcome guide error

I cannot using Service Desk.

after make a new project, i can see only this windows.

 

my JIRA version

JIRA Service Desk 3.3.0

JIRA Software 7.3.0

JIRA Core 7.3.0

 

2017-03-14 오전 10-06-46.jpg

1 answer

0 votes
Gerry Tan Atlassian Team Mar 15, 2017

This is likely to be a database problem during JIRA start-up. Please check the log for errors. Probably you're using an unsupported database server version and JIRA couldn't load the data.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Service Desk

Frequently Asked Questions for Jira Service Desk (AKA JSD FAQ)

Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...

160 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you