1 answer
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Hello JP,
Welcome to Atlassian Community!
When using Jira Service Desk, it's possible to create a report and use series to filter it by agent. In this case, it will be necessary to create a series for each tech, but it not be viable if there are many agents on the project since it's necessary to do it manually.
A workaround is to use a gadget on the dashboard that will show the total of closed tickets by assignee.
The gadget is the "Two dimensional filter":
If you need graphics and also export reports, it will be necessary to use some add-on to achieve this. You can check our marketplace to find what add-on is best for your use case.
Regards,
Angélica
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