Unfortunately it is not possible to disable the reports view for some users in Jira Service Desk.
We do have a feature request for this:
Please vote on the request if it is something you are interested in seeing, and watch it to be updated of any changes.
Do let us know if you have any additional questions or problems.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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