Unfortunately it is not possible to disable the reports view for some users in Jira Service Desk.
We do have a feature request for this:
Please vote on the request if it is something you are interested in seeing, and watch it to be updated of any changes.
Do let us know if you have any additional questions or problems.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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