Unfortunately it is not possible to disable the reports view for some users in Jira Service Desk.
We do have a feature request for this:
Please vote on the request if it is something you are interested in seeing, and watch it to be updated of any changes.
Do let us know if you have any additional questions or problems.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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