Hi I am willing to use the Insight Discovery sofware to collect datas and put them into my Insight CMDB. So, I downloaded the '.obr' package of Insight Discovery, I loaded it into my Jira envir...
Hi all, if an agent creates a new request through the "CREATE" issue button, then not all fields configured under Project settings/Request types/Issue view are shown. Is it possible to show the who...
Ive created an automation rule that sends an issue to a certain team when issues are created on a Jira Service Management board. The email works so, right out of the gate I am shocked. I'd li...
Hello, Hoping someone can help here. We have a Jira board which has levels of approval set up, as its for Finance requests. User A will send in a cost req, it goes to their manag...
Hi together, we use Cloud now since one week and I have a question. on Language support I see he message that in have outstanding translations (Status) - therefor I'm not able to s...
We have an object schema from tracking equipment. It is in a tree with object types hierarchy. The final objects can have multiple attributes. We want users to be able to view all attributes but edit...
Hello, is it possible to have a hovering text window when the cursor is over a word in a Jira form?
Hi there, I have a lookup object that returns a Team Lead name, I want to edit an issue and use this person as the approver. {{lookupObjects.Queue.Team.Team Lead.Name}} I am not sure how I can get...
I have the following ticket structure and want to post a comment on the SD ticket when the story in the project is transitioned to specific statuses. The epic is linked to the SD ticket and story but...
I want to convert a spreadsheet from excel to Jira but I don't know how
When you want to import an excels file, I can map all the fields, but it doesn't give me the option to request type. The issue is created but that field is empty for me. It already adds it to the cre...
I need to know how long the ticket was stuck in each of my project statuses. Example: From Open to In Progress how much time has passed between them.
I added a user to my KSM board. She can create, see, work on, and resolve issues. But she cannot see the Kanban view (which is ammaaaaazing) and she can also not @Tag other users in the ticket c...
Hello, How many rules can I create within a SINGLE project? What is the limit? Is there a way to exceed a limit?
Hi all, I am a new Jira admin and while working with a project admin, I noticed a difference in our 'More Fields' area. I am an org and site admin but had no particular role in this project. Withou...
Error Message 1 customer couldn't be added We couldn’t add the following customers: sampleemail@gmail.com (Sign-up is currently unavailable) Please check the email addresses and try again ...
Saludos cordiales, ayuda SOS con la administración de usuarios y clientes Acabo de crear mi cuenta, estaba probando algunas cuestiones. Cree unos usuarios clientes, pero revisando para mantener la ...
I need to add a link that is from a Confluence document (this will work as document template or another form) so the customer can download it, then fill it, and at last attach it in the form from Jir...
Hi, we've created a new Jira cloud project and there are some necessary fields that we want to include as mandatory, but the only "required" options that we've been able to use is either making a fie...
hi there, I am wondering if we can have more than one service portal. I'd like to have a portal per business unit so they know where to go for logging the appropriate requests. Thanks, Valentin
OK, it looks like I have done something wrong with my customer self-registration. Currently, when customers self-register for our portal, it also registers them in my "users" section. Of course, afte...
I am trying to customize my right hand panel under Issue View. Under the main context fields I know I can add in SLA, and there is a tab for Details and even More Fields, but how can I customize a ne...
I have a transition screen with a field that exits only in a transition screen and now I have to make it required. How can I do that? thanks!
Hi, I am doing the CSV export of issues in the Jira server 6.4.14 version where I am not able to see the CSV export option, but I can see the excel export option, and also when I export the ...
How create table from Post-function? My code no work import com.atlassian.jira.component.ComponentAccessor; customFieldManager = ComponentAccessor.getCustomFieldManager(); def customFiel...
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