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multi-client capability

Hello all

Is there a possibility to configure Jira Service Desk with several clients?

We have in our organization 2 departments, that wants to work on Jira Service Desk. But they need the possibility to charge their costs separated. In fact, they need 2 different billing accounts, one for each department.

Thank you for feedback.



1 answer

0 votes
Daniel Eads Atlassian Team Jun 25, 2019

Hey Severin,

Welcome to the Atlassian Community!

There are a few different ways of setting things up to keep info separated between teams. The most straightforward approach is to use a different Jira project for each of the two departments. 

We've got a getting started guide that should help you understand how projects work and walk you through setting them up.

If you've got any more questions, happy to help!


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