I want to migrate an existing JIRA project to our Service Desk, so that it keeps it's workflow etc. Now I don't see a "migrate to SD" feature on the project administration page. Atlassian Confluence tells me to "Create a service desk for an existing JIRA project" but when I want to create a Service Desk with the project name, it keeps telling me that there's already a project with that name. I have no option to migrate whatsoever.
So how's it done?
what Version of Jira / Jira Service Desk are you currently using?
As of Jira 7.3 for instance, you simply go to "Details" in the project configuration and simply switch the type from "Software" to "Service Desk". That's basically it.
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...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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