Hi Domenico, not really what i was after. I want to mention them within a comment. e.g
Hi <@customer>, please see <@requestparticipant1> or <@requestparticipant2> they had the same issue last week and resolved by ...
Where request participants 1 & 2 are colleagues of customer and request participants.
It seems @mention is limited to the customer, assignee, other agents and other JIRA users.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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