Whenever I receive an email notifiation of my Jira Service Desk, there is always mentioned "[JIRA]" in front of the subject.
I want to know if it is possible to remove [JIRA] from the subject in the email or to change [JIRA] to something else (depending of the Jira Service Desk Project)?
Hi @Peter Smolders,
@Alex Fox pointed you to the right location, I'm enriching it with some screenshots.
You should navigate to Jira administration > System > Outgoing Mail. Then you should see a screen like this which shows you the prefix for emails:
If you click on the edit link, you should end up on a screen like this where you can edit the email prefix.
I hope this works fine for you.
I do not find the outgoing mail servers.
Do I need to go to administration -> Jira Configuration -> Mail -> Global Mail settings or Outgoing Mail ?
In these section I do not see where I could change the prefix [JIRA} subject of the email.
When I go to Jira - Emails - administration - SMTP servers --> I also do not see where i could change the [JIRA] prefix in the subject.
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