You need to talk to your JIRA administrators. We have no access to your systems.
We're a community of users of Atlassian software - we can help you with usage and troubleshooting, but we're not your administrators, and we're not Atlassian support (although Atlassian are active here, this is not a formal way to get support)
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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