how to track certain employees in jira Edited

hello .

a manager asked me how he could track everything the employees under him are working on . I was looking for a way, he wasn't satisfied with filter result .

he wants to get a notification through email every time an employee do anything .And I'd prefer if there a way that is not a paid add-on . 

 

2 answers

0 votes

> he wants to get a notification through email every time an employee do anything .And I'd prefer if there a way that is not a paid add-on . 

One path is to add your manager to every notification scheme IssueEvent (assuming only employees are involved!), so that he gets notified of everything, that should resolve this pretty quickly :)

0 votes

If the manager wants to know everything (yikes) that is going on then making him/her a watcher on all issues created for his group would be the solution. However, if something more specific is desired I would recommend trying Automation that results in an email to the manager. 

The solution really depends on the specific goals of the manager. Is she trying to monitor progress (time logging?), time to closure (SLA performance) or general activity (comments, transitions, etc.).

some other thoughts here...As a manager myself I find the 'boards' to be the best tool for monitoring projects/teams. The Dashboard is great for highlevel views that allow drill down. The Kanban and Scrum are excellent for monitoring progress. The cards can be setup to display the items of interest (time remaining, priorities, due dates,etc) and swimlanes and quick filters allow one to orgainize and view what is desired.

yes the manager wants to track general activities . 

 

by making him watcher on all issues, is it something that could be done automatically ? if yes could you explain it alittle more 

Jack Brickey Community Champion Aug 15, 2017

There isn't an easy way OOB to do this. You can add a listener but to be honest, if they want to see all activity for a project then I would probably do as @Andy Brook suggested and simply add him/her to the each notification rule (created, updated, commented, etc). Of course this is at the project level so if users NOT in the managers org are working issues in the project then this may not be the solution you desire.

Depending on the details of the situation I would look at notifying the manager via Automation as the IF statement can restrict to a list of Assignees. 

e.g. 

when: created, commented, updated, transitions

if: assignee in (fred, wilma, bam bam)

then: email micro.manager

or something like that...

thank you for responding, I'll try your solution

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,115 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot