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how to create a default group that does not consume a license

Xavier Idrovo June 4, 2020

Every time a new client account is created, it automatically attempts to add them to JSD Service Desk group and attempts to consume a license instead of being a customer only.

1 answer

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Guillaume
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2020

Hi Xavier,

Thanks so much for your question.

It would be good to have a bit more information so we can assist you with your questions. Could you please provide the steps you performed that resulted with this outcome?

You can also contact our customer support at: https://getsupport.atlassian.com/

Thank you,

Guillaume,
Jira Service Desk

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