In the old atlassian support system, I was able to share a support issue with other people at my company, so they would be cc'd on replies and could contribute to the conversation. Now, when I create a support request, it's using jira service desk, and I don't see any way to edit the issue or bring people in.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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