In the old atlassian support system, I was able to share a support issue with other people at my company, so they would be cc'd on replies and could contribute to the conversation. Now, when I create a support request, it's using jira service desk, and I don't see any way to edit the issue or bring people in.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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