how do i add developers with jira licenses to jira service desk as collaborators?

Andreas Hagglund May 9, 2017

I don't have a people tab, just "customers". no option to add collaborators. 

i'm on jira cloud. 

I have added all developers as customers to give them the possibility to report bugs through the service desk

1 answer

1 accepted

0 votes
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 10, 2017

Andreas, start here - https://confluence.atlassian.com/servicedeskcloud/editing-and-collaborating-on-issues-780868235.html

In my case I have updated permissions to include a Group that I defined in JSW for specific user I wanted to have as collaborators. This allows me to control which JSW user can view dashboard, comment on issues, etc.

observer.jpg

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events