how do i add developers with jira licenses to jira service desk as collaborators?

I don't have a people tab, just "customers". no option to add collaborators. 

i'm on jira cloud. 

I have added all developers as customers to give them the possibility to report bugs through the service desk

1 answer

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Jack Brickey Community Champion May 10, 2017

Andreas, start here - https://confluence.atlassian.com/servicedeskcloud/editing-and-collaborating-on-issues-780868235.html

In my case I have updated permissions to include a Group that I defined in JSW for specific user I wanted to have as collaborators. This allows me to control which JSW user can view dashboard, comment on issues, etc.

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