In Service Desk Automation, you are restricted to only the options that are presented. Since "updated" isn't among the list you will have to be more creative. You can choose a comment added, or a status change which is about as close as you will get to the update.
What is your use case?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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