enable Public Signup in Service Desk

Hi,

I want to enable public signup in Service desk. In the documentation it says that I have to navigate to Settings > Addons > Service Desk > Configuration > Public Signup.

Unfortunately, I don't have the menu option "Public Signup". All I have is "Notifications" (which is turned on).

Does anyone have an idea, what seems to be the problem here?

Thanks in advance!

1 answer

1 accepted

Please check your version.  For Public Signup you must have JIRA Service Desk 2.1

 

Regards.

Sorry for the dumb question, but how do I do that?

You must go add ons and addon administration and go and click jira service desk and you could show the version installede.

All right thanks. I have Version 1.2.7.

Take care with the new policy license in Service 2.1. Regards.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

928 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot