disabling customer portal


I need to disable the customer portal link available in the JIRA service desk.

Which module of JIRA service desk needs to be disabled to remove customer portal from JIRA service desk?

Please help.



3 answers

0 vote

You can disable a service desk portal from the associated JIRA project's administration > Service Desk page.

I can't Find disable option in service desk page!!!!????

hello is it possible only to deactivate the customer portal, without deactivate the serviceDesk/Project?


thanks in adavance

@Adrian Stephen:

Thank you for your advice, but I cannot see any option to disable the service desk portal. All I can see is "portal configuration" (I've got a German version its "Portaleinstellungen" there). When I open this, I can only change Name, Wecome Text, Logo etc. of the portal, but not disable it.

Can you please be more specific?



Version JIRA SD Cloud (JIRA V1000.5.2)


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