In the Setting up approvals knowledge base there are instructions to setup the list:
Step 1: Add a user picker to the request form
To give people a way to select approvers for their request, you add a user picker custom field to the request form. If you prefer to choose approvers for customers, hide the field from the form and create a pre-set list of approvers.
By default, your project comes with the Approvers field and Team field that you can use for approvals. If you want to use a different field, see Add a new custom field to a project .
Take a look at the entire section for more information including what to do if you want customers to choose the approver, If the request will go to a pre-set list of approvers, etc.
Thanks for the response Branden. I am still not finding my solution. I want the creator to be able to select ONE approver from a designated list of approvers (excluding the creator if he/she is on the approver list).
Basically, each manager can approve his/her employees' requests without all of the other managers getting the request.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. Curious about the latest updates in the Jira Service Desk Server...
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