customize the email notification of welcome

[Ricardo Castro Cavero]

how can I customize the email notification that the client receives when we welcome him to the portal.

[Rene C. [Atlassian Cloud Support]]

Since this is something that is currently not possible, you could try changing the text directly in SD files, you can check what I found at: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Customize-Welcome-email-for-Customers-and-Agents/qaq-p/1052902#U1055133

[Susan Hauth _Jira Queen_]

Hi Michel,

THis is a highly voted feature request with Atlassian:

JSDSERVER-1708.  Please vote.

Susan

[Deleted user]

Once again another highly voted feature not implemented yet! 

[Phung M]

The request for ability to configure welcome emails is https://jira.atlassian.com/browse/JSDSERVER-1386

Please up vote this request 

[Ricardo Castro Cavero]

Let´s hop we can implement it soon