customer satisfaction comment

Hi all, 

Is there any opportunity to filter issues by customer satisfaction comment? 

for example to choose only issues, where this comment is set. 

2 answers

Hi Tarun, 

I'm talking not about issue comments, but the comment, which is added to the satisfaction rate. Here it is: 

image2016-9-1 16:15:8.png

And this is how it looks in the issue: 

image2016-9-1 16:15:16.png

this comment is added neither to the Comments tab, nor to the History. 

Could you please explain how to catch such a comment? I've tried to do this with hasComments() function but it doesnt help. 

I'd also be interested in finding out how to do this, just to pull out all the comments a lot quicker then copy and pasting line by line!!!!

 

Cheers

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