we are changing from server and can't get the new Jira installed on the new server.
In the installation screen I choose: I have an account but nu key.
After putting the credentials it gives:
Unknown error occuredAn unknown error occured, please contact support.
So, what to do?
Can you help elaborate exactly what you are changing? You mentioned you are coming from Server. Are you going from Server to Cloud or are you migrating from one Server to another?
Can you show us a screenshot of the installation screen you are on and what credentials you're entering?
What version of Jira are you migrating from and to?
Please be sure to thoroughly review Migrating Jira Applications to another server if you are migrating across servers.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs