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cannot upload attachments

Angie
Angie August 12, 2020

Hi 

I have a user who cannot upload attachments when she create an issue from create button, when she attach a documents it does not give her the Insert button option 

is this some kind of permission issue? 

please assist 

Cannot upload no insert buttons.png

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Marco Brundel
Marco Brundel
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August 13, 2020

Hello Angie,

Indeed, check if the user has the correct permissions, there are Attachments permissions.

regards, Marco

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Angie
Angie August 17, 2020

Yes it was the permission, thank you. it is fixed now.

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