Hi @Judd Garratt,
Could you explain how calculate percent of successful this week?
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To answer your question Robin,
On the SLA screen all percentage success numbers are calculated based on a rolling 7 day period.
Judd
Designer, JIRA Service Desk
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A user asked me about the Week that is shown in:
Jira Service Desk, SLA screen, Goals - Success this week
does that week mean from last Monday ?
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