can I change the email from which comments are sent?

[Test RT]

By default, emails to users come from jira@myaddress.atlassian.net. can I make notifications and comments come from email support@mydomain.com

[Veera · Accepted solution]

Yes, it's possible to use custom emails for outgoing notifications in Jira. Please refer below document.

https://confluence.atlassian.com/adminjiracloud/configuring-jira-application-emails-776636789.html

[Test RT]

Can you please send me a screenshot, because I can not find the Summary setting.

[Jack Brickey]

go to project > project settings > summary

find Notifications section and click on the pencil beside the email

[Test RT]

project settings no settings summary.

there are settings Details, Internal access, R equest types, Channels, Customer notifications, Language support, Knowledge base, Automation, SLAs and Customer satisfaction, but don't Summary.

[Jack Brickey]

here is a screenshot of what i see. please share what you are seeing if not this.

[Test RT]

[Jack Brickey]

ok. so you are on a Next-gen JSD project. I don't have any first-hand experience w/ but did have a quick look at a test project and did not see any immediate solution for this. I expect it is not possible but can't not speak definitively.

[Test RT]

oh, ok. I need a classic project, thanks