approvals

[Foad Izagaren]

Hi,

When an issue comes in for approval, there are two options in the Service Desk

-Approve

-Decline

Is it possible to change the Decline button name to Reject!

Thank you

[Susan Hauth _Jira Queen_]

Hi Foad,

I don't think you can actually change the name of these buttons and nor did I find any feature requests for them.  I looked at the properties and options on our approvals and did not see any text.  Even looked in the xml of the workflow.

Perhaps you should raise a feature request with Atlassian for this improvement. 

Hope that helps

Susan

[Gonchik Tsymzhitov]

Hi! 

Of course, you need to go workflow for this issue type, then found transition "Decline", and rename it.

Info about transitions and workflows terminology here

https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-advanced-workflow-configuration

Cheers,

Gonchik Tsymzhitov