Will it be possible to assign sub-task to collaborators?

In service desk: Will it be possible to assign sub-task to collaborators?

2 answers

0 vote
Boris Berenberg Community Champion Jun 16, 2015

You should be able to as they are normal JIRA issues, not Service Desk tickets. Caveat: I have not tested this.

Cannot assign, apparently sub-tasks are also locked by service desk sad

Boris Berenberg Community Champion Jun 17, 2015

What happens if the subtask is created via the JIRA UI?

getting a message that user cant be assigned, the user of course has permissions to do so. Problem is that service desk permission overrides these permissions. If i select a user that is a service desk agent all is well.

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