Will it be possible to assign sub-task to collaborators?

In service desk: Will it be possible to assign sub-task to collaborators?

2 answers

0 vote
Boris Berenberg Community Champion Jun 16, 2015

You should be able to as they are normal JIRA issues, not Service Desk tickets. Caveat: I have not tested this.

Cannot assign, apparently sub-tasks are also locked by service desk sad

Boris Berenberg Community Champion Jun 17, 2015

What happens if the subtask is created via the JIRA UI?

getting a message that user cant be assigned, the user of course has permissions to do so. Problem is that service desk permission overrides these permissions. If i select a user that is a service desk agent all is well.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

786 views 5 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you