My administrator accepted a request on starting Service Desk app - but I didn't get any status on that.
Even though he said he did accepted the request - I cannot create Service Desk project.
Welcome to the Atlassian community! I'm sorry to hear you can't create a Service Desk project.
Can you explain a little more about what you see please?
- Are you able create other project types - business, software?
- Do you receive an error, or do you just not see the option for Service Desk?
At the time I could create only a next-gen project. That option didn't allow me to make it a Service Desk project.
So, as I was granted the administrator role - I could create a classic project where I could find a Service Desk option as a project type.
Sorry for the trouble and thanks for your interest!
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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